Introduction
Whether you just graduated high
school, or you graduated many years ago, enrolling in college is no easy
task. First you have to ask yourself a
bunch of questions, starting with what do you want to be when you “grow up”? If you want to become a software engineer,
you go to Stanford and major in computer science; if you want to work for NASA
someday, you go to Purdue; or if you want to be a basketball star, you go to
Duke (Top 50, 2016). At least those
would be the ideal choices if you had unlimited resources to go to any college
you wanted no matter the cost or distance.
What do you do though if you’re a 31-year-old divorced mother of two,
living in southeast Iowa with your parents, working part-time at a fast food
restaurant, and you want to turn your two associates degrees into a bachelor
degree? You would enroll at Kaplan
University and take their online classes of course.
Enrolling at Kaplan
So
you’ve decided to enroll at Kaplan, but what’s next? Well, if your experience is like mine, you’d
receive a phone call from one of the academic advisors. The advisor will ask some routine questions,
such as: have you ever been to college before, what kind of work are you
wanting to do, what kind of time do you have available to concentrate on your
studies, etc. This helps the advisor
best place you in a program. After
answering the advisor, it was mentioned that the best program for me was the
online bachelor degree majoring in business.
After reviewing my transcript from Southeastern Community College, I was
told the number of credits I would need to complete; and I was informed that I
would be able to earn my bachelor degree with just five 10-week terms. I was emailed a spreadsheet showing what my
financial aid would be during my time at Kaplan; I electronically signed what
was needed of me to sign, and I was given my start date. I was not informed of what classes I would
need to take at Kaplan, nor was I informed where I could find this
information. I received an email that
allowed me to set up my Kaplan Portal, and that was the extent of my direction
from any advisors.
Before
any of this happened, I should have asked myself a few questions. If you’re planning to online college, you
should first ask yourself some important questions. First of all, do you enjoy working with
computers and being on the internet? If
you aren’t that comfortable using a computer; or you simply just don’t like
too, then online college is not the right choice for you. Next, are you able to learn outside of a
classroom setting? If you can’t see
yourself learning at home, a library, coffee shop, or another venue other than
a classroom, then again, online college is not for you. Lastly, are you self-motivated, and do you
like working alone? If you struggle
working alone, then online college will be a challenge (How Do I Know, n.d.).
Other College Enrollment Experience
As
mentioned earlier, I transferred credits in from Southeastern Community College. I earned two associates degrees there, and
the experience was much different. When
I sat down with the advisors at SCC, I was given a list of classes that needed
to be completed for the program of my choice.
I was able to choose which classes to take each semester, but was also
given advice on when to take them. I was
told right away that my program required me to do an internship in my final
semester, and that I would want to start looking for a business to intern at
sooner rather than later. My financial
aid refunds were consistently mailed out after we’d completed the first three
weeks of each semester. I never once
felt like I didn’t understand what expected of me or how things worked around
campus. It was a truly amazing
experience.
The Differences
Professors, departmental staff, and
advisors serve as guides who can look over your potential courses each
semester, give you course descriptions, and help you find and map out courses
pertaining to your major. Additionally,
advisors inform you about internship opportunities (Capley, 2014). I feel this is precisely what the professors
and advisors at SCC did for me; however, I can not say the same of the advisors
at Kaplan University.
I did not know that an internship
was required for my program. I never
would have thought that it would be because I was taking classes online. I did not find out until the week before the
internship class started. I was very ill
that week; and trying to read over the bombardment of emails sent to me in
regards to the internship had me in complete panic mode. At first, I did not realize it was an online
internship, so I really panicked. It
took me almost 6 months to find a place to intern for SCC, so how was I going
to find a place to intern for Kaplan in a week?
Then I was told it was all online.
I was told later that I could have done a real internship if I’d have
known ahead of time that I would be taking an internship class. Interning in person at a local business,
would have benefitted me so much more.
It would have given me a local reference to use on resumes, and I would
have gotten a much better idea of how managers work in the real world. I feel that I was denied this terrific
opportunity.
Conclusion
Overall,
I am sadly unsatisfied with my experiences at Kaplan. I did not even know that there was calendar
stating the last date to request an incomplete and when the incomplete work was
due until Professor Doyle told me to look the information up. I had no idea where to find it, as I was
never told anything about the KU Campus homepage. For four terms, I genuinely thought the
Kaplan Portal was the homepage for Kaplan.
Being told about the Campus homepage would have solved so many of the
unknowns, such as which classes I would need to complete.
My
final complaint in regards to Kaplan is the financial aid situation. As I mentioned, I received a spreadsheet with
the refund amounts I’d get back each term when I first started. I placed these amounts in my personal budget
at the allotted times (I put them four weeks after the term started to give
ample time). The consistency of when I
received these amounts was unreal. The
first refund I received just a few weeks into the term, same with the second;
but the third refund came near the terms end, and the fourth was not on time
either. Not only that, but after my
second term I was told that they decided to change a policy regarding some
grants and that now I wouldn’t receive approximately $2,250 of the refund amount
I had budgeted. For a single mother,
struggling to raise two children, that kind of money is nothing to joke about.
In
hindsight, had I know this is how the experience was going to be, I would not
have ever started with Kaplan University.
I feel like I was under-informed, misinformed, and mislead. If I ever choose to continue my education
further, I’ll be sure to ask everything in the very beginning.
References
Capley,
A. (2014, August 25). Why You Should Meet with Your Academic Advisor. Retrieved
January 27, 2016, from http://www.theprospect.net/why-you-should-meet-with-your-academic-advisor-30684
How
Do I Know Whether Online
College Is Right for Me? (n.d.).
Retrieved January 27, 2016, from
http://www.onlinecollege.org/online-college-right-for-me/
Top
50 Colleges & Universities in America for 2016. (2016). Retrieved January
27, 2016, from http://www.thebestcolleges.org/rankings/top-50/