BUSINESS PROCESS AND PROCEDURE

I engaged in an internship with Grand Events and Party Planning Company (GEPPC). As an intern working for such a business organization, I immediately learned about its design to understand where I fit in better. I did not only understand my roles and responsibilities within no time, but I also Assessed the roles the organizational structure, management, and leadership play in organizational performance.

Deliverable 1: Business evaluation report

Company identity:

GEPPC offers different services including event and theme coordination, etiquette consultation, venue bookings, a wedding styling, and budget development and management among others.

The company’s vision statement:

            To become the most preferred, trustworthy and profitable event’s organizer in the world. This vision statement best serves as a reminder of the company’s aspirations, both in the short term and in the long run. The vision statement is a constant reminder of the direction in which the company has undertaken and where it wants to be in the future. This vision is reliable because it is highly desirable, imaginable and achievable.

The company’s mission statement:

To provide exemplary services, excellent creative and innovative presentations by effectively planning your current and future events. Masapp has been proud members of the community since the year 2000, and the company prides in its work and consistent efforts to keep the community safe. Therefore, with the pool of qualified employees driving this company, numerous years of experience, and excellent team coordination and planning proficiencies, the company guarantees maximum satisfaction of client’s needs. All you have to do is allow us to be your event organizer of choice and we will give you an experience of a lifetime. This mission statement is highly reliable because it adequately describes the company and states its purpose. The mission statement has also appropriately noted the organization’s market and how it serves it.

Organizational values:

Clients: The company strives to exceed the expectations of its clients by doing everything possible to predict their needs. This value is an indication of how much GEPPC values its clients because it ensures that they are always satisfied.

Employees: The company is highly committed to its employees. For instance, the company enhances relationships by encouraging teamwork, it also empowers them by involving them in critical decision making, and it also creates opportunities for self-actualization through on-the-job training.

The community: GEPPC values its community, and that is why it adheres to CSR and sustainability by adopting best practices such as recycling and reusing waste products.

Organizational structure:

Masapp has a functional organizational structure. As such, the company has several departments and each of them has specific responsibilities. The company has five significant departments including accounting and finance, marketing, event planning, event coordination, and communications. Every department had a head who reported to the events coordinator. I realized that the key strength of this structure is that employees had specialized tasks and responsibilities. Thus, they were able to exploit their potential fully.

Organizational Philosophy:

GEPPC philosophy is to ensure that all its events are unique in such a way that clients will keep yearning for more of these experiences. This philosophy was highly effective because it strengthened the company’s brand by upholding its unique personality.

Leadership and management philosophy

Based on my observations, coupled with the training I received at this internship, GEPPC leaders provided a goal-oriented approach, which lay a foundation for the company’s leadership and management philosophy. Leaders in this company helped the employees shape their attitude towards organizational values, which in turn increased its productivity. Factors such as span control play a role in consideration of organizational structure, leadership, and management. For instance, span control influences the coordination and accountability of employees, thus defining the direction of action. For example, the departmental heard for every department in GEPPC help facilitate strong leadership in the organization.

References

Teece, D. J. (2010). Business models, business strategy and innovation. Long range planning, 43(2-3), 172-19

Thompson, A., Strickland, A. J., & Gamble, J. (2015). Crafting and executing strategy: Concepts and readings. McGraw-Hill Education.