Aligning the Vision and Mission Statements of a Company

Aligning the mission and vision of an organization with the individual employees or departmental goals is a difficult task that the first-line managers face in their day to day activities. This is mainly due failure to seek opinions from all the parties involved in the organization. Just like the executive management, the employees in different departments play a big role in the organization, and therefore, when crafting a vision or mission, their contribution is necessary (Ayers, 2015). My brother and I helped out my father in his store as managers during holidays. So one time my brother and I had decided with all the staff that we should increase the variety of dishes offered and slightly reduce the prices. My father on the other hand, had decided that the hotel should improve the quality of the dishes and increase the prices of meals without involving any of us. This led to a great collision between the owner of the store who is my father and the rest of us.

​Every business that wants to succeed must have tools in place which make the management of the 3 Ps simple and more efficient. The three Ps represent the people, profit and planet, the people includes all the individuals that involved in the business both directly and indirectly, and profit means the financial gain, specifically the difference between the total revenue and total expenditure and the planet how the business is environmentally responsible to the society (Burritt, 2012). 

​To ensure the mission of the organization is in line with the mission, the management must take the three Ps into account. This is because by putting the people, profits and the planet into consideration while crafting the mission and vision statement, all the departments in the firm will be aware of the objectives of the business and will align their activities in a way that seeks to achieve these objectives (Ayers, 2015).

References

Ayers, R. S. (2015). Aligning individual and organizational performance: Goal alignment in federal government agency performance appraisal programs. Public Personnel Management, 44(2), 169-191. 

Burritt, R. L. (2012). Environmental performance accountability: Planet, people, profits. Accounting, Auditing & Accountability Journal, 25(2), 370-405. 

Creating a Mission Statement

Tim's Coffee Shop Mission Statement

Our purpose here at Tim’s Coffee Shoppe to provide the customer with the best experience possible while purchasing the best coffee or pastry product in the industry. Here at Tim’s Coffee Shoppe we take pride in our customer service as well as serving the freshest coffee and pastry products.

Here at Tim’s it is Tim’s responsibility to provide the safest environment and training to help his employees to achieve the goal of providing great customer service. In order for Tim to provide a safe working environment for his employees, he must make sure his building has been inspected and passes all safety inspections. Tim must also be able to provide training material and provide his employees with ample amount of on the job training as well. Tim should also look into sending his employees to customer service seminars or take this training via the internet.

Elena Cano which is Tim’s manager must also help Tim in providing the necessary training needed for the employees to perform their jobs on an every day basis. Elena Cano must also assist Tim with the hiring process, the firing of employees and the discipline that is needed for the employees as well. Another task for Elena is to also make sure the Shoppe is operating properly and also taking the initiative to set up all the training for the employees and to make sure that all work in a timely manner.

 Conclusion

In conclusion with these goals and vision and mission statements in mind, Tim and Elena together can provide the proper training and tools needed to achieve all these goals.

References

Bateman, T. S. & Snell, A. A. (2009). Management: Leading & collaborating in a competitive world (8th ed.). New York, NY: McGraw-Hill.