Bachelors Graduate Resume Example

Bachelors Graduate Resume Example

Student Name

1111 Wilson Drive, Florida 33325

Phone:  (555) 555-5555

Email:  youremail@Gmail.com

SUMMARY:  Currently interning at General Public Consulting as Director of Operations, Graduate General Public University December, 2014 with Bachelors of Science Degree in Business Administration with a minor in Mangement.  Commencing Masters of Science in Management in February of 2015. Obtained an Associates of Arts Degree in Paralegal Studies/Legal Assistant with over ten years of experience in a law firm. Over twenty years of experience with computers, organizing, scheduling, multi-tasking with chief executives, which included customer service. Outstanding team player with strong organizational and managing skills, extensive writing and interpersonal communication skills, capable of taking on a wide range of responsibilities.  Over three years experience in sales and management, supervising seven employees.  Three years experience in a pharmaceutical environment with SOPs, GMP regulations and FDA regulations training.  Constantly exceeds standards and goals.  Works well with minimum supervision.  Interned from General Public College at the Domestic Violence Clinic in Van Nuys Courthouse in Los Angeles, California assisting battered women and men obtain Restraining and Visitation Orders with a 99% success rate.

·                  Bilingual, fluent in Italian and English.  (Comprehend Spanish)

·                  Meticulously detailed and internal / external customer service oriented with excellent leadership skills.

·                  Expertise in computer programs such as Microsoft Office, Word, Excel, PowerPoint, Word Perfect, Harvard Graphics, Legalex, Westlaw, Abacus, Time Matters, Legal Solutions, Timeslips, Outlook, Bancline, Horizon, Quark Express, Audacity, Radionomy,  and 365.

·                  High speed and accuracy in typing/keyboarding.

·                  Provided and tested improvement suggestions to consulting firm, engineering and senior management regarding new procedures, products, production improvements, and computer software.

·                  Described as an ambitious and cooperative team player.    

     PROFESSIONAL EXPERIENCE:

     Loan Solutions Specialist/ Real Estate Tax Collector

     07/12-Present, Fidelity Bank of Florida, N.A., Flagler Island, Florida (Full-Time Employment- 40 Hours Weekly)

·       Evaluate loans for delinquencies on payments, real estate property taxes, home owners insurance and hazard insurance.

·       Contacting customers via phone and email for delinquencies on payments, real estate taxes and insurance to negotiate payment schedules.

·       Research county sites on parcel information for real estate taxes, homestead status, and assessed value amount.

·       Evaluate credit reports of loan customers to determining loan status for downgrading if delinquent or current and for skip tracing.

·       Composing and tracking monthly reports for past due real estate taxes for Board of Directors and Chief Executive Officers.

·       Report delinquencies to Loan Officers requesting demands and compliance letters.

     Private Pay Collector

     10/11 to 07/12, Medical Data Systems, Vero Beach, Florida (Full-Time Employment- 40 Hours Weekly)

·       Maintain a monthly goal in fees of moneys collected.

·       Requesting patients to pay their balances on an automated dialer with a talk off. 

·       Negotiated with patients for monthly payment plans or paying balance in full. 

·       Maintain work accounts per the company's work process and begin insurance process for dates of services if approved.

·       Evaluate accounts for possible issues and abide by the laws of the Fair Debt Collections Practices Act.

     Paralegal / Legal Assistant

06/09 to 10/11, Wealth Management Consultants, L.L.C., Sebastian, Florida

(Volunteered Time  10 to 15 Hours Weekly)

·       Multitasking for multiple chief executive officers/managers and attorneys.

·       Preparing legal documents for clients, establishing new corporations for clients, and obtaining federal tax id numbers.

·       Compose, review and update contract details between clients, attorneys and other parties.

·       Correspond with clients, accountants, and counsel, including composing letters and notices.

·       Maintaining calendar, scheduling meetings and conference calls with clients, counsel and accountants.

·       Researching laws and cases on Lexus Nexus.

      European Sales/Customer Service

      04/08 to 3/09 USBid, Palm Bay, Florida (Full-Time Employment- 40 Hours Weekly)

·       Respond to inbound customer inquiries seeking electronic components from Europe, mainly in Italy.

·       Corresponding to customers’ inquiries via email and telephone speaking and writing in Italian and English.

·       Sourcing, researching and identify parts including pricing via internet, email and via telephone which include stock availability and part information in Italian and English.

·       Qualifying customers for orders, obtaining customers' personal information, credit card information, swift bank information, passport and drivers licenses, tracking orders from suppliers to my facility as well as tracking to customers.

Legal Assistant/*Paralegal

      11/06 to 09/07 Kissel Pesce Hirsch & Wilmer, LLP, Tarrytown, New York

(Full-Time Employment- 40 Hours Weekly)

      *12/00 to 9/03 Law Office of D. Burgundy Morgan, Los Angeles, California

(Full-Time Employment- 40 Hours Weekly)

·     Multitasking for multiple attorneys, maintaining calendar scheduling in a law firm.

·     Responding to and propounding discovery motions.

·     Preparing pleadings, motions, orders, trial books, and case evidence for the California & New York with Superior,

      Supreme and Federal Courts which included billing clients for time worked.

·       Composing, Negotiating and analyzing (contract) terms for orders and judgments with attorneys and clients.

·     Correspond with clients and counsel, including composing letters and notices.

·     Summarized medical records, depositions and client intake interviews for files.

·     Composed intake interviews with new clients obtaining case information.

·     Researched case laws in libraries and on West Law.

·     Managed and maintained case files determining tasks and dates to be scheduled.

Mold Auditor/Quality Control/Customer Service

      7/97 to 10/99 Bausch & Lomb, Inc. (Luxottica, Ray Ban Sun Optics), Rochester, NY

 (Full-Time Employment- 40 Hours Weekly)

·     Experience in pharmaceutical environments (following SOP, GMP, and FDA regulations)

·     Operated and monitored injection mold machines.

·     Processed, calibrated, and inspected production under a pharmaceutical condition.

·     Supplied quantitative measurements and statistical analysis using digital gages and calibrations.

·     Microscopic observation of mold integrity. Providing computer based reports (Excel and Word Documents)

      Detailing product defection for production managers and engineers. 

·     Coordinated with product development and engineering departments. 

·     Processed customer orders, follow up disputes and order requests on company data base files and researching

      Shipping and receiving information with proof of deliveries.

Customer Service Manager/Sales Representative

      8/95 to 6/97 Economy Products, Inc., Chatsworth, CA (Full-Time Employment- 40 Hours Weekly)

·     Supervised 10 customer service employees for a sales oriented company. 

·     Created and maintained detailed graphs concerning customer problems and complaints.

·     Processed customer orders, follow up disputes and order requests on company data base files and researching shipping and receiving information with proof of deliveries.

·     Summarized and scheduled monthly meetings, which included updating and creating graphs with charts.

      Executive Administrative Assistant

      9/90 to 5/95 Xerox Corporation, Rochester, NY (Contracted through Office Team and Superior) 

            (Full-Time Employment- 40 Hours Weekly)

·     Supported executive managers and engineers under the vice president of marketing.

·     Coordinated data in graphs and charts for international meetings, including document imaging functions which included scanning of hard copy documents, positioning and cropping photographs and charts, shifting, rotating, reducing enlarging, masking, cut and paste, and image merging. 

·     Scheduled, arranged and confirmed meetings, itineraries, and travel arrangements.

Commercial Head Teller/Customer Service Representative

      8/88 to 8/89 Marine Midland Bank, Rochester, NY (Full-Time Employment- 40 Hours Weekly)

·       Received deposits for credit to client accounts, cashed checks, processed savings deposits or withdrawals, received loan, utility, or tax payments, and issued money orders, cashier checks, and traveler’s cheques. Assisted clients with standard inquiries regarding the status of their accounts.  Prepared large currency transaction reports reporting transactions.

·       Processed travel advances, opened and closed certificates of deposits, bought and sold foreign currency, accepted bonds and treasury/municipal coupons, and resolved balances with clients.

·      Balanced and verified content of cash drawers daily, including bank vaults and identified fraudulent transactions, forgeries, and counterfeit bills according to established procedures.

      EDUCATION:

·     Bachelors of Science in Business Administration (Graduation: 12/2014 General Public University)

·     Associates of Arts Degree in Paralegal Studies/Legal Assistant (General Public College)

·     Batavia Community College & Monroe Community College

·     Westlaw Certification

·     SOP, GMP, OSHA and FDA Regulations

·       BAI Training/ Banking Certifications

References Available Upon Request