Writing up a Memo on Global Expansion
Writing a business memo doesn't have to be as difficult as some make it seem to be... here is an example business memo on a transportation company making a move into the Pakistan market:
Memo
To: |
I Drive Transport
Executives
|
From: |
Joseph Smith
|
Date: |
July 10,
2016
|
Re: |
External Environment
Marketing Report: Lahore, Pakistan
|
|
|
Lahore is the
second largest city in Pakistan with a population of over 12 million people.
Lahore has over 63 colleges and universities that are sprinkled all over the
city. Students from all over the country come to Lahore to get the best
education that the country can offer. Being a third world country, a lot of
these students cannot afford cars and have to rely on public transport to come
from the suburbs to the city centers daily. So an affordable car-sharing
business would be a welcomed solution to the problem faced by people in the
city every day.
Since Lahore is
an educational hub for the country’s young minds, the best marketing solution
would be to target this young adults market who are of driving age, but cannot
afford personal cars. 95% of the student population doesn’t work and rely on
their parents for allowance. So the most important thing would be to price the
service right so it’s accessible to the people who need it most.
Lahore is overly
congested and heavily polluted city, but the youth is aware of the growing
problem and is committed in finding a solution, so marketing should be focused
in introducing a service which is not only convenient but is good for the
community and will help with traffic congestion as well as cut back in pollution
as the electric cars will not produce any harmful fumes. An issue to note here
now would be that the concept of electric cars is a novel idea in Pakistan.
There are still some areas of the country which doesn’t have any electricity.
So convenient charging stations for electric cars would be an issue. Which is
easily solvable by the company providing extra charged batteries which they can
charge at their own facility center.
Pakistan has
been in the news on and off regarding political issues where there have been
rallies to fight against the dependency on the Western world. Lahore is considered a very progressive city and the people are well educated and liberal
in their thinking in general. However branding the company as a typical
“American” business wouldn’t be a wise idea. The best way would be to partner
with a local business who can promote it under their banner. That way the
company wouldn’t be branded as another foreign company trying to take over the
East.
To summarize,
expanding I Drive Transport to Pakistan is a very lucrative idea as there is
virtually no competition in this field there and there is a huge market ready
to take advantage. Some extended research would be required in regards to the
location of the main facility and the charging stations. Marketing would have
to be through social media primarily as most of the university students are
heavy social media users. Some print ads as well as tv spots would be a good
idea for expansion as well in the future.
U Drive Transport External Environmental Analysis
World Region: Country:
Pakistan
Major
City Center: Lahore
Social External Environmental Factors (Textbook Pages: 45-46
)
|
Opportunities:
Lahore
is comparable to Chicago with a busy city center with lots of Schools and
Universities centered in the middle of the city. Most of the young students
don’t own cars and rely on their parents or public transport for conveyance.
So a car sharing service would be extremely helpful for young people to share
cars while going to school.
|
Threats:
Pakistani
culture stresses on the ability to be self-sufficient and asking for help is
considered a weakness. Some people may not like the idea of “borrowing” the
car.Some creative branding would be needed to promote it as a way of
networking while cutting pollution and traffic congestion in the city.
|
Resources: http://www.state.gov/e/eb/eppd/csr/index.htm
Demographic External Environmental Factors (Textbook Pages: 47-48
)
|
Opportunities:
Lahore
is the second largest city of Pakistan with the population of over 12 million
people. Its is one of the largest 30 cities of the world. There are over 63
universities located in a 50 mile radius in the center of Lahore so students
from all over Pakistan come to Lahore to study. Traveling from the suburbs to
the city center can be a hassle for a lot of young people when they have to
rely on public transport specially when its not reliable. So it will be a
great opportunity to target this car-sharing service towards students going
to the same universities
|
Threats:
There
are significantly more male students than female students enrolled in the universities,
so the marketing strategies would have to be streamlined for mostly male
users.
|
The U.S. Census International Data Base is
located at:
http://www.census.gov/population/international/data/idb/informationGateway.php
Economic External Environmental Factors (Textbook Pages: 51-52 )
|
Opportunities:
A lot of
university students coming from different cities to Lahore don’t own cars as
family incomes are limited and car-purchasing power is low. So car-sharing
service would be an excellent idea for these university students to have an
option to use the cars on days when they really can’t use public transport.
|
Threats:
The
charge for this car-sharing service would have to be comparatively low for
the students to be able to afford it as 85% of the university going students
don’t work and are supported by their families.
|
Technological External Environmental Factors (Textbook Pages: 52-54 )
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Opportunities:
Cellphone
usage in Lahore has grown exponentially in the last decade as phone prices
have dropped and the companies providing the cellular services have tripled
in number and are very affordable. 95% of the university going students own a
smart-phone and have access to internet on their phones. So an app for
car-sharing would be the best route.
|
Threats:
Although
internet connection through wi-fi is common in Lahore, sometimes the signals
are slow. So along with smart-phone app, there has to be some marketing with
paper pamphlets and easy phone access. U Drive Transport have prided
themselves with electric cars to cut back on pollution and dependence on oil,
but it’s a novel idea in Pakistan to have electric cars, so charging stations
are not going to be readily available.
|
Political and Legal External Environmental
Factors (Textbook
Pages: 54-57 )
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Opportunities:
Pakistan’s
political scene goes up and down all the time, so being a politically neutral
company is the best way to go. Since car-sharing is a new idea in Lahore, so
the rules are very moldable.
|
Threats:
What can
be seen an opportunity can also turn out to be a threat ; as even though
Lahore is a very progressive city, there can be political drama concerning
the West, so keeping a politically neutral stance is of utmost importance.
|
Resources:
The World Factbook
Competitive External Environmental Factors (Textbook Pages: )
|
Opportunities:
There is
virtually zero competition in the car-sharing industry in Lahore right now.
The only thing that I found was an app that just launched that connects
people through facebook who want to share a ride. They have to use their own
cars though. So for people who downt own cars and want to rent cars, there is
no option available in Lahore.
|
Threats:
Since
there is currently nothing like that, even a hint at a car-sharing service
can bring about people who would want to start similar services and create
competition. Until the big launch of the company, its better to keep the
details hidden.
|
References
Central Intelligence Agency. (2014). The world factbook.
Retrieved from https://www.cia.gov/ library/publications/the-world-factbook
U.S. Census Bureau. (2013, December). International
programs: International data base. Retrieved from http://www.census.gov/population/international/
data/idb/informationGateway.php
U.S. Department of State. (2014). Corporate Social
Responsibility. Retrieved from http://www.state.gov/e/eb/eppd/csr
U.S. Department of State. (2014). Regions.
Retrieved from http://www.state.gov/countries
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ReplyDeleteGood luck buddy
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