Business process improvement

In a business setting, there are many factors and variables that contribute to the success of a company.  Within the company, it is imperative to be able to adjust and cope with any changes that may arise.  Within the processes and procedures there are many variables that are involved.  The processes are basically the “parts” within system that make something functional.  It involves determining what exactly is needed to accomplish a particular task at hand. This is an important tool that can be used by management.  On the other hand, a procedure is more involved and includes specifics. Organizational processes define a specific set of outcomes and the basic tasks and activities that are needed to achieve it.  “Business process implementation has been primarily seen as a redesign of the workflow with the consequent organizational change assumed to be taking place automatically or through a process of “muddling through”. 

Many organizations have redesigned and improved their business processes in order for them to adapt to the rapidly changing management environment.  This process consists of essential components which include the following: setting specific goals, process analysis, needed improvements, performance measurements and any organizational changes to implement the new process.

References

Klefsjo, B. (1998, 06). Business process improvement workbook: Documentation, analysis, design, and management of business process improvement. Quality Progress, 31, 110. 

Sikdar, A., & Payyazhi, J. (2014). A process model of managing organizational change during business process redesign. Business Process Management Journal, 20(6), 971-998.