Business Process Management and change management

Today organizations are traditionally engaged in change, especially to react to the dynamic environment, dominated by extreme competition, increasing customer needs and the extraordinary technologies-introduction rate. Particularly, in order to reach a sustainable competitive advantage, the literature has focused on ambidexterity as one of the most important theoretical concepts related to organization performance. Ambidexterity is the ability to reach an efficient equilibrium between exploration, or innovation-related activities, and exploitation, or refinement-related activities. The purpose of setting a change in strategy     is important to shift with the needs of customers an d to stay ahead in market competition. Must be able to adjust quickly and shift focuses at any time.

            Due process is the means by which ethical constraints are placed on administrative decision-making. I have developed a model of variation in due process and use this model to explore the implementation of ‘‘due process’’ norms by three standard-setting bodies. It is about setting standards that create processes that help reach goals and bottom line.

References:

Binci, D., Belisari, S., & Appolloni, A. (2019). BPM and change management. Business Process Management Journal, 26(1), 1-23. 

Richardson, A. J. (2008). Due process and standard-setting: An analysis of due process in three canadian accounting and auditing standard-setting bodies: JBE JBE. Journal of Business Ethics, 81(3), 679-696.