Regardless of its role, every IT activity, project, or service must play a part in creating business value. Also, an IT agenda must work towards achieving business-related and not IT-related metrics in order to improve alignment. Furthermore, businesses should be aware of their IT resources, which is something they often neglect to do. This is important because their business’ competitiveness depends a lot on the quality of their technology resources and whether these resources nimble or efficient enough to meet changing market needs.
Reference
Haydamack, Craig and Johnson, Sarah (2008) Intel Corporation, “Aligning IT with Business Goals through Strategic Planning”, White Paper, Intel Information Technology, December 2008.
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