Development of the IT strategic plan

The development of the IT strategic plan is accomplished in four basic steps: setting objectives or goals, conducting an external analysis, conducting an internal analysis, and establishing strategic initiatives. Although they are treated here in sequence, most planning processes involve iterations through these four steps. The setting of IT objectives is done in much the same way as strategic objectives are specified for any business or functional organization. Measures are identified for each of the key result areas for the organization. IT objectives are often established in such areas as IT department service levels, IT personnel applications. Goals relating to increased effectiveness, access to external resources, and breadth of business manager involvement in IT applications are also possible.

Reference:

Pollard, C., Turban, E., Wood, G. (2018). Information technology for management: On-demand strategies for performance, growth, and sustainability (11th ed.). Hoboken, NJ: John Wiley & Sons, Inc. ISBN: 9781118890790