IT strategies with business objectives and allow to add that any IT and business alignment strategy in organizations is to optimize returns to the business from IT investments. In organizations, the process of aligning business strategies requires a support of senior IT management. However, the support can only be obtained by adopting key performance indicators (KPIs) based on both IT and business processes driven by a standard framework (Luftman, 2000). Ideally, the standards are used to define indicators for a specific IT process, resources, and the critical success factors.
Reference
Luftman, J. (2000). Assessing business-it alignment maturity. Communications of the Association for Information Systems, 4(14), 1–49.
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