According to Strassmann (1998), the following are critical success factors for aligning IT with business goals:
1. Alignment Must Show Enhancements to a Business Plan
2. Alignment Must Remain Updated as the Business Evolves
3. Alignment Must Overcome Obstacles to its Purposes
4. Alignment Must Overcome Obstacles to its Purposes
5. Alignment Must Relate to Benefits.
To achieve alignment, one must first identify the sources of misalignment. If profitability or performance does not meet expectations, there must be denumerable reasons why this is so.
Reference
Strassmann, Paul A. (1998), “What is Alignment? Alignment is The Delivery of the Required Results” The Squandered Computer, Cutter IT Journal, August 1998.
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